Paul Grant

Paul Grant

Head of Strategy Implementation

Paul ensures that the Creation Healthcare team delivers the highest calibre of strategic services, to help our clients define and direct successful digital media initiatives with measurable results.

A brief history

Paul Grant, Head of Strategy Implementation, is our most senior engagement strategy consultant dedicated to helping organisations achieve bottom line results through interactive media.

As exciting new communications possibilities emerged during the 1990′s with the rise of the Internet, Paul’s very early adoption and understanding of the strategic uses of interactive communication led to his development and delivery of some of the first university curriculum material in digital media.

He became Senior Lecturer and Bachelor of Arts module leader at the world’s largest college in the fields of audio, digital film and new media, the SAE Institute in Sydney, Australia.

Towards the turn of the millennium, Paul instigated and developed some of the first Australian institutes and curricula for visual effects and animation for the Raffles College of Design and Commerce, and for the Academy of Interactive Entertainment – creators of Massively Multiplayer Online Gaming technology (MMOG).

In 2002, Paul joined the world’s leader in training and performance improvement, AchieveGlobal, to lead multimedia and marketing initiatives in the Australian & Pacific Rim region. His leadership of the business’ digital media strategy enabled the implementation of highly successful web-based marketing and communications solutions that resulted in increased revenue, reduction of costs, and improvements in e-learning delivery.

During this time, Paul worked with global brands in the region including GlaxoSmithKline, Boots Healthcare, Merial, Merck Sharp & Dohme, AMP, and IBM.

Whilst in Australia, Paul contributed to innovative digital media initiatives for UK-based web design and build agency Frog Creation. In 2006, he subsequently moved to London to join the agency as Multimedia Designer where he led successful digital innovation initiatives for businesses and organisations including the BBC, L’Oréal Professionnel, and Pfizer.

In his role with Frog Creation, Paul developed an interactive strategy curriculum for business leaders, which resulted in the founding of Interactive Strategy Limited to train and equip people in defining and implementing effective strategies for using interactive media.

In 2007, Paul played a pivotal role in the transformation of Frog Creation into Creation Interactive, trading as Creation Healthcare, an engagement strategy consultancy providing independent advice to the healthcare industry.

Paul ensures that an international team of Creation Healthcare consultants deliver the highest calibre of strategic services, to help our clients define and direct successful digital media initiatives with measurable results.

Contact Paul Grant

To talk with Paul directly, please use one of the following;

Phone: +44 (0)207 849 3167
Email: paul.grant@creationhealthcare.com

Articles

Real World Data

ABPI Real Data thumb

With some interest, I have been following the Association of the British Pharmaceutical Industry (ABPI) innovation project looking at ‘Real World Data’. Just this month the ABPI launched its ‘Vision for Real World data’. One of the key drivers for the ABPIs project team overseeing this project is to better understand and define the value [...]

The new era of ‘pCRM’

The new era of pCRM thumb

This month, several passionate digital strategists convened on Brighton – in spite of the looming and blustering tail of Hurricane Irene blowing in hard from the south of England. My colleague Marie-Claire Wilson has commented on the day itself, however a highlight for me was my lunch-break conversation with Miguel Tovar, a pharmacist and consultant [...]

Pharmaceutical trust and online engagement

Pharmaceutical trust and online engagement

During August 2011, the European Medicines Agency (EMA) made an announcement that they intend to open to the public the information that is currently held in their EudraVigilance and EudraVigilance Veterinary databases. Since launching in 2001, EudraVigilance has provided a mechanism for a variety of stakeholders to report suspected unexpected serious adverse reactions (SUSARs) which [...]

Pharma communication in a multi-regulatory world

Elite Global Forum: Cultural change in a digital world

Few could have predicted the way in which the Internet has changed the dynamic of relationships amongst healthcare stakeholders. For the pharmaceutical industry, it seems there is an opportunity to also play a role in the many online relationships which are made possible by the Internet.   Despite the Internet being completely global and respecting [...]

Is failure an option?

Play at your own risk

No one wants to be wrong; ever. As much as there are trendy business mantras such as ‘Fail Fast’ which apparently encourage failure (as long as you learn quickly), it somehow just doesn’t translate to the world of a pharmaceutical company. In fact, ‘fail-fast’ is really an engineering concept that is most often considered in [...]

Elite Global Forum: “Building trust with empowered patients”

Elite Global Forum: Cultural change in a digital world

In the second video instalment from the Elite Global Forum series, we hear about the nature of two-way engagement and some of the expectations of so-called ‘e-Patients’ (empowered patients). Whilst there is still some debate about the appropriate use of social media for communications, particularly by pharmaceutical companies, this episode’s thought-leaders simply think it is [...]

Elite Global Forum: “Cultural change in a digital world”

Elite Global Forum: Cultural change in a digital world

Creation Healthcare’s Elite Global Forum was conceived to be a no-nonsense, no-limits, global think tank. Since that time, several informal discussions have been taking place around the globe in which professionals from pharmaceutical, hospital, government and not-for-profit organizations challenge each other, share ideas, and look to break new ground in healthcare engagement. While attending conferences [...]

A Practical Guide to Interpreting PMCPA guidance

A Practical Guide to Interpreting PMCPA guidance

It was ironically only a couple of weeks ago that Creation Healthcare published a piece about “Healthcare engagement in the absence of regulatory guidance”. In that article, I made the point that “specific social media guidance cannot keep pace with change”, and more importantly that when using 3rd party engagement platforms like Facebook, Flickr or [...]

Healthcare engagement in the absence of regulatory guidance

Healthcare engagement in the absence of regulatory guidance

In early March 2011, at a pharmaceutical marketing conference in Munich, Heather Simmonds of the PMCPA gave very much the same perspective on UK and European regulatory guidelines that she has for the past few years. There were some murmurings amongst the crowd from those who had heard it all before. Refreshingly, at the same [...]

European developments in online pharmacovigilance

Challenges and lessons learned in mHealth

A relatively new software company is challenging the landscape of social media monitoring, particularly in the pharmaceutical and healthcare industry.

Reportable Adverse Events on the Worldwide Web

DigiPharm 2010 Slides

An extensive international study of potentially reportable adverse event mentions amongst ten major therapy areas:
Anaemia • Arthritis • Asthma • Breast Cancer • Cardiovascular • Deep Vein Thrombosis • Gastrointestinal • Mental Health • Osteoporosis • Type II Diabetes

Challenges and lessons learned in mHealth

Challenges and lessons learned in mHealth

In this second video report from Dubai, international experts in e-Health and mobile health share some thoughts from their own experiences of implementing mHealth solutions in the developing world.

International insights on the future of mHealth

Insights on the future of mHealth

In the first of a series of short videos from Dubai, experts speak about the future of mHealth.

The truth about reportable adverse events online

Reportable adverse events online

At DigiPharm 2010, Creation Healthcare will be presenting groundbreaking research into adverse events online. In this article, Paul Grant provides a first look at brand new insights to inform your strategy.

The 10 commandments of healthcare engagement

The 10 commandments of healthcare engagement

There has been considerable discussion in recent times about ‘local’ versus ‘global’ engagement strategy, or whether there is some kind of mystical balance of the two. Earlier this year Creation Healthcare was pleased to facilitate seminars in New York and London with leading global pharmaceutical and healthcare companies, during which the constraints and opportunities of [...]

Taiwan’s Electronic Medical Records

The Taiwan NHI website

Whilst the Western world has been developing electronic medical record technologies like Google Health and Microsoft HealthVault in recent times, Taiwan’s innovative IC Card medical record system is the result of 16 years of systems integration.

Consumer health trends

The healthcare ecosystem connects information online and offline

In these slides, Paul Grant outlines how the Internet is changing healthcare by empowering the consumer and the e-patient. Paul looks at data and examples from the USA and Europe, and considers the impact of ratings websites, online health records, and the way in which doctors are responding to the e-patient.

EU healthcare communicators weigh-in on engagement

Healthcare Engagement Strategy seminar at the London Hilton

In this video, we capture experiences from some of the participants. Hear experts from Benenden Healthcare Society, Boehringer Ingelheim, Doctors.net.uk, Napp Pharmaceuticals, NHS Barking & Dagenham, Pfizer, and Systagenix and discover what healthcare engagement means to them.

The elusive ROI in online healthcare initiatives

tuAnalyze measurement for A1c

Perhaps you noticed some of the confusion about return on investment (ROI) for social media and online initiatives in the past year. Certainly there has been a lot of conversation online and offline about what this actually is.

Transitioning from local to global engagement

Global engagement strategy is a puzzle to be solved

‘Engagement’ was a hot topic at the ePharma Summit, then again a few days later in New York when I presented the award winning engagement strategies from the HES Awards at the Hilton Times Square….