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The significance of cultural competence in the healthcare industry

Significance of cultural competence thumb

In the midst of all this social media talk and the Internet being completely global, one of the essential aspects of effective healthcare delivery is often overlooked: the connection between clear communication and cultural background. When stakeholders come from different backgrounds, clear communication, and subsequently competent healthcare delivery may be hindered. It is important to [...]

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Engaging to improve Russia’s health

Engaging to improve Russia's health

Since the fall of the Soviet Union, the poor state of health of the Russian population has been a topic for national and international discussion. Life expectancy is around 15 years less than in most European countries, and HIV/AIDS, cardiovascular diseases and alcohol-related problems are all major concerns. The Russian population is declining, and inequalities [...]

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Breaking down the healthcare language barrier

Breaking the language barrier

Earlier this year I wrote about how language barriers are creating a new digital health divide and I suggested that the single biggest barrier to successfully connecting patients online internationally is language. On the one hand, the Internet has broken down many boundaries and has changed the geography of healthcare, uniting patients and healthcare stakeholders [...]

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Creation Healthcare launches Asia regional office in Tokyo

The Shinjuku skyline at night

Creation Healthcare, the global healthcare engagement consultancy, will open an office in Tokyo dedicated to serving healthcare companies in Asia on 1st July 2010.

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Eisai Co’s consumer-centric pharmaceutical website

Eisai Co, Japan’s fifth-largest pharmaceutical company, has developed a highly consumer-centric website

In Japan’s highly conservative healthcare communications environment, some pharmaceutical companies are becoming world leaders in developing patient-focused corporate websites.

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Social media in China: an introduction

A variety of different platforms are used for social media in China

For a healthcare organisation to engage effectively in China, understanding the unique way in which the Internet and social media are used locally is key.
Xavier Brochart’s introduction to China’s social media landscape explores some of the country’s primary channels for engagement.

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Japan: A pharmaceutical viewpoint

Interviews with delegates about pharmaceutical marketing in Japan

At the recent Marketing Excellence Japan 2010 conference, I caught up with some of the pharmaceutical company speakers and asked them about the unique aspects of pharmaceutical marketing in the Japanese healthcare environment.

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Taiwan’s Electronic Medical Records

The Taiwan NHI website

Whilst the Western world has been developing electronic medical record technologies like Google Health and Microsoft HealthVault in recent times, Taiwan’s innovative IC Card medical record system is the result of 16 years of systems integration.

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Announcing Marketing Excellence Japan, May 2011

Stay tuned for Marketing Excellence Japan in 2011

Following the highly successful Marketing Excellence Japan conference in 2010, Healthcare Engagement Strategy is delighted to be working with Eyeforpharma in Japan as media partners for Marketing Excellence Japan 2011 in May 2011.

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